Privacy PolicyWelcome to our online platform operated by CSAI Auto Service. We are committed to protecting your privacy and ensuring the security of your personal information in compliance with the General Data Protection Regulation (GDPR) and applicable privacy laws.1. Information We Collect We may collect personal information that you voluntarily provide when using our service, including but not limited to: - Name - Contact information such as phone number and email address - Vehicle details relevant to the services we provide - Payment information for billing purposes We also collect technical data automatically when you interact with our online platform, such as IP addresses, browser type, and usage analytics, to help improve our services.2. Use of Your Information The personal information we gather is used to: - Provide and manage automotive repair and maintenance services - Communicate with you regarding appointments, service updates, and inquiries - Comply with legal obligations and maintain records required by regulatory authorities - Enhance our service quality and customer experience - Prevent fraud and unauthorized use of our platform 3. Legal Basis for Processing We process your data based on your consent, the necessity to perform a contract (service agreement), and our legitimate interests in providing reliable automotive services and ensuring security.4. Data Sharing and Disclosure We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business and performing services on our behalf, provided they agree to keep your information confidential. We may also disclose data if required by law or to protect our legal rights.5. Data Retention Your personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Upon completion of services or upon request, we will securely delete or anonymize your information when no longer needed.6. Your Rights Under GDPR and Other Laws You have the right to: - Access and receive a copy of your personal data - Correct inaccurate or incomplete information - Request deletion of your data where applicable - Object to or restrict processing of your data - Request portability of your data - Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal To exercise these rights, please contact us at our physical address.7. Security Measures We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our certified technicians and staff are trained to handle data with confidentiality and care.8. Cookies and Tracking Technologies Our online platform may use cookies and similar tracking technologies to enhance user experience and analyze site usage. You can manage cookie preferences through your browser settings.9. Changes to This Privacy Policy We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our online platform with the revised date noted.10. Contact Information For any questions or requests regarding your personal data or this privacy policy, please write to us at: CSAI Auto Service 3001 Chicago Ave Riverside, CA 92507 Thank you for trusting CSAI Auto Service with your automotive needs. We value your privacy and strive to protect your personal information with the highest standards.